Contact Miami Senior Advisor — Free, Bilingual Senior Care Help

Reaching out is free, and there's never any pressure. Tell us about your situation and a local South Florida advisor will help you understand your options and — when you're ready — match you with two or three Florida AHCA-licensed providers that genuinely fit. Many of our advisors are bilingual. Hablamos español.

How to reach us

The fastest way to start is by email at advisors@miamisenioradvisor.com. Tell us, in as much or as little detail as you like: who needs care, what's prompting the search, the city or neighborhood you're focused on, a rough budget, your timeline, and whether you'd prefer to communicate in English or Spanish. You can also write to us at P.O. Box 145001, Miami, FL 33114.

What happens next

An advisor will follow up to understand your situation — care level, budget, location, language and cultural preferences, and how quickly you need to move. From there we build a short list of two or three providers that fit, help you schedule tours, compare quotes line by line, and stay with you through the paperwork and the first weeks after a move. We do not blast your information out to a dozen facilities; your details stay with our local South Florida team.

Is it really free?

Yes. We're a paid referral service — provider partners pay us a one-time fee only when a placement is made. Families pay nothing before, during, or after, and our fee never increases your rent or care charges. If a provider isn't a good fit, we keep looking; we work for families, not facilities.

If your situation is urgent

If your parent is being discharged from the hospital or there's an immediate safety concern, say so in your first message. We keep current openings information and can often arrange placement within 24–72 hours when a space is available.

Mailing address: 4450 Arapahoe Ave, Boulder, CO 80303.

Common questions

How much does your service cost?

Nothing for families. We're paid by provider partners only when a placement is made, and that never increases your costs.

Do you speak Spanish?

Yes — many of our advisors are bilingual and we match families to Spanish-first providers across South Florida. Hablamos español.

How quickly will I hear back?

We aim to respond the same business day. If your situation is urgent — like a hospital discharge — tell us in your first message and we'll prioritize it.

Tell us as much or as little as you like

You don't need to have everything figured out before you reach out — sorting through the uncertainty is exactly what we help with. Even a few sentences give us enough to start: who needs care, what's prompting the search, and roughly where and when. From there an advisor will ask a few follow-up questions and take it from there. There's no script, no pressure, and no cost.

Serving all of South Florida, in English and Spanish

We help families across Miami-Dade, Broward, and Palm Beach counties — from Miami, Hialeah, and Kendall to Fort Lauderdale, Hollywood, Boca Raton, and West Palm Beach. Many of our advisors are bilingual, and we routinely match families to Spanish-first providers with familiar food and customs. Hablamos español. Whatever your situation, we're glad to help you think it through.

What to have ready (optional)

None of this is required to reach out, but if you have it handy it helps us move faster: the person's general care needs (help with bathing, dressing, medications, mobility, or memory), any recent hospital or doctor input, a rough monthly budget and the funding sources you expect to use, the cities or neighborhoods you're considering, and your timeline. If a hospital discharge is driving the timeline, the case manager's notes or discharge date are useful. Don't worry if you only have some of this — we'll fill in the rest together.

Your privacy

Anything you share stays with our local South Florida team. We hand-match you to two or three providers and share only what's necessary, only with them. We never sell or broadcast your information. You can read the details in our privacy policy. Reaching out costs nothing and commits you to nothing — we're simply here to help you think it through, in English or Spanish.

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